Free Professional Apology Email Template

Subject: Apology — [brief description of issue]

Dear [Recipient's Name],

I am writing to apologise for [specific issue — e.g. "missing the deadline on the [Project Name] report yesterday" / "the error in the figures I sent on Monday"]. The mistake was mine and I want to address it directly rather than glossing over it.

I understand the impact this has had: [acknowledge specifically — e.g. "it delayed your team's review and pushed the client meeting back by a day"]. That is not the standard you should expect from me, and I am sorry for the inconvenience and extra work it has caused.

Here is what I am doing to put it right:

• [Action 1 — e.g. "I have sent the corrected report this morning, with all figures double-checked."]
• [Action 2 — e.g. "I have built in a peer-review step for this report going forward to prevent it happening again."]
• [Action 3 — e.g. "I will personally update [Client] to explain the delay."]

If there is anything else I can do to make this right, please tell me directly. I would also welcome a quick call to make sure you are happy with how I am closing this out.

Thank you for your understanding.

Kind regards,

[Your Full Name]
[Your Title]